Responsibilities:

• Execute calls & transactions as per given guidelines.
• Ensure achievement of given quality and performance parameters including turnaround time.
• Focus on Customer Service and Key Performance Indicator (KPI) results as per client requirement, to meet the organizational objectives.

Requirements:

• Able to do shift work flexibly (9 hour per shift including 1 hour for break during working time from 7:00 AM to 11:00 PM).
• Good communication, problem solving skills.
• Basic English skills.
• Should have knowledge of MS Office and good typing skills.
• Should have Analytical / Logical Reasoning Skills.
• Should have decision making ability.

​Benefits:

• Be trained by specialists in professional working environment.
• Attractive salary, allowances, bonuses.
• Clear promotion opportunity at work.